Patrick Hehir

Context

When customers come into a bike shop, the knowledge they have about their bike can range greatly. A few may do some maintenance of their own, others may have limited knowledge about the components. Having customers on the same page as mechanics, or close to it, off the bat can greatly expedite the service process.


In a rapidly changing industry, it is important for cyclists to stay somewhat up to date about the trends, changes, and new industry standards. Understanding this will help them see where they fit into the world of cycling, and enhance their experiences within the hobby.

UI Ideation

A visual & simplistic approach.

Sign Up Pages

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Register your bike.


A personalized experience allows users to register the type of bike they have, or the exact model if they know it.

Interface Design

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Learn about your bike(s).

The Service Center shows the cyclist a clear view of their bike, and gives them freedom to learn about each component, and how to stay up to date on their maintenance. They can add bikes to their garage, if they have multiple.

Service Tracking

MyInsights shows your bike components' live estimated wear. MyMaintenance tracks your previous service records.

Comprehensive Guide

Not sure how often a part should be replaced? Click the component on the screen to see details about service intervals, cost, and more.

More Than Maintenance

The trailhead shows nearby trails, bike shops, and more. Sync to Strava for more accurate repair recommendations!

BOOKING & CONTACT

See the prototype here. (View on PC)